Exchange, Return & Shipping Policy
Return & Exchange Policy
- Customers can exchange their items within 7 days after an order has been delivered.
- Note: We do not accept returns. Avail replacement in case of Size issues, wrong product, defect, damage or misprint. (No Return/Exchange On Customized Products)
- Exchange process: Since we do not have a reverse pickup facility. You will have to self-ship your product all by yourself. Once we receive your item we will inspect it & immediately dispatch a replacement. (Please pack your product securely to avoid damage or loss during carriage. Only unused & unwashed products with original packaging & tags will be accepted for return/exchange. Once shipped please share details to support@crunkthread.com)
- Do not place an order for more than one product or in bulk quantity without contacting us, if you are unsure about your size. First order a single piece as a sample to know your best fit. We will not accept any return or exchange requests for more than single product or bulk quantity.
You can courier the product to the address mentioned below:
Crunk Thread Clothing Co.
81/1 Thread Zero Enterprises, Near Rajendra Talkies Ward N0.11
Shahdol, Madhya Pradesh – 484001
Contact: 7018449744
- If you have any queries about the cancellation of your order, please get in touch with us on WhatsApp At +917018449744 Or Write Us to support@crunkthread.com If your order has already been shipped, it can’t be cancelled. (In case of rejecting the order at the time of delivery, as we already mentioned we don’t accept returns in any condition so we will reship your order as per your instructions. Email – support@crunkthread.com)
- If you need to make any changes to your order, please contact us immediately on WhatsApp at +917018449744 or at support@crunkthread.com. It’s better to confirm your order details before you checkout (size, colour, billing and shipping addresses, etc.). Once your order has been shipped, we will not be able to make any changes.
Shipping/Delivery Policy
- Yes, it’s true! We provide free shipping all over India.
- Orders are usually dispatched within 2-3 business days.
- The estimated delivery time Is 7-9 business days. (sometimes deliveries may vary and take longer than usual around holidays or due to circumstances out of our control)
- When your order has shipped, you will receive an email or SMS notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
Refund Policy
- Refund Requests are not accepted in any manner. If you find any issue with your order, We’ll completely solve it through Replacement.