01 How can I pay for my order?

We accept all major credit cards, Debit Cards, Net Banking, Cash On Delivery & Paytm. More Options Will Integrate Soon – stay tuned!

 

02 When will this item be back in stock?

As soon as possible! We want you to be happy, and we want you to wear our shirts! Our manufacturing team is currently working their tails off to replenish our inventory. Although we don’t have specific dates available, please check back often!

 

03 Can I make changes to my order once it has been placed?

We process a ton of orders, and although you are very important, we are not able to make any changes to an order once it has been processed and entered the big wide world of warehouse land. Make sure to confirm your order details (size, billing and shipping addresses, etc) before you checkout.

 

04 How can I return or exchange something?

 We’ve got a 7-days return policy. Check it out, along with return instructions Click here.

 

05 What Are the Care Instructions For Your Garments?

Most of our garments should be washed in cold water and tumbled dry on low heat. Care instructions are noted on each product page in the Left corner.  Hover over each icon to view specific instructions.

 

06 Why Didn’t i Receive a Confirmation EMAIL?

 Some email providers mark our confirmation emails as spam or block them completely. You can check your spam folder to see if the email arrived there. If you are not able to find it there you can email contact@crunkthread.com and we can confirm that the order was placed.

 

07 CAN I GET A DISCOUNT ON MY ORDER? DO YOU HAVE A REWARDS PROGRAM?

 If you create an account, you are part of our rewards program. This allows you to get discounts for things like joining our newsletter, liking us on FB, and more. Create an account and login to find out more!

 

08 Can I cancel my order?

If you’d like to cancel your order, please contact us. If your order has already been shipped, it cannot be cancelled.

 

09 My order never went through, why was I charged?

 If you attempted to place an order, the order was not successfully placed and you are seeing funds held from your bank, it is most likely a temporary hold.

The transaction that you are seeing is a “hold” for the transaction attempt on your account placed by your banking institution. Transactions fail for a number of reasons, such as the information you provided not meeting the security requirements of our system and is subsequently declined by our system.

In these rare cases, we automatically void your transaction. The funds are then returned to you after your bank’s authorization expires. This process can take up to seven days to reflect on your account, the issuing bank will determine the time period. it is not under our control once we decline the transaction.

 

10 Do I get a tracking number when my order ships?

Domestic orders receive a shipment notification email that includes a tracking number.